Industry-Leading Fleet Maintenance Technology
Paperless Shop Technology
In a traditional maintenance facility, a single paper work order can change hands up to 10 times before its officially resolved. First Vehicle Services provides an innovative approach to the typical maintenance workflow through a Paperless Shops initiative. Technicians use tablet computers to receive real-time communications and information including a comprehensive overview of vehicle repair history. This reduces costs and improves the effectiveness of the program, keeping all necessary information accessible to our technicians.
Through an exclusive partnership with Mitchell 1, First Vehicle Services uses Mitchell 1’s ProDemand® and TruckSeries software programs for fleet maintenance and repair operation. ProDemand provides comprehensive OEM repair, estimation, and maintenance information, while delivering exclusive real-world industry insights to help our technicians repair vehicles more efficiently.
The Mitchell 1 software applications are powerful tools for our technicians, allowing them to spend less time in front of a computer and more time doing what they do best—providing quality repairs and excellent service to our customers.
Noregon Systems – Vehicle Diagnostics
First Vehicle Services uses the Vehicle Diagnostic System (VDS) of Noregon Systems, Inc. throughout our national service centers. Each system consists of a DLI tablet computer, Noregon JPRO Vehicle Interface Device, JPRO Fleet Diagnostic Software, and various OEM software applications.
JPRO® Commercial Vehicle Diagnostics (CVD) scans any Class 7-8 truck or bus in less than a minute and displays over 44,000 detailed OEM fault codes. With JPRO, a technician sees and solves all issues related to the multiple systems found on the truck that may be causing problems with other vehicle components. The JPRO system helps the technician save time, increasing efficiency during diagnosis and repair.
The site navigation utilizes arrow, enter, escape, and space bar key commands. Left and right arrows move across top level links and expand / close menus in sub levels. Up and Down arrows will open main level menus and toggle through sub tier links. Enter and space open menus and escape closes them as well. Tab will move on to the next part of the site rather than go through menu items.