
Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ)
First Vehicle Services customers see both short- and long-term cost-savings after entering a fleet management partnership with us.
Our corporate buying power and aggressively negotiated parts contracts immediately improve our customers' bottom lines. As a part of First Transit, we are able to leverage the buying power of our Corporate Purchasing Agreements with dozens of OEM manufacturers.
Our decades of experience creating maintenance programs have perfected our fleet operating efficiencies, resulting in a reduction of fleet counts, extended vehicle lifecycles, and reduced overall costs.
Additionally, our partners benefit from our extensive regional and corporate management support. Your overhead costs for hiring, training, procurement, and IT personnel are eliminated because we have our own dedicated, experienced management support team that provides national and regional support.
We hire them! It not only makes good business sense to hire the technicians already familiar with your fleet, but we also believe it’s the right thing to do. We have an extensive fleet technician transition plan that provides training and certifications such as ASE, EVT, and other continuing education programs.
All existing employees have the opportunity to complete an interview. Our hiring process includes drug testing, background checks, and a multi-step interview process that ensures the highest quality technicians available are maintaining your fleet.
We have our own proprietary Fleet Maintenance Information System that monitors and provides reporting on a wide range of Key Performance Indicators (KPIs) and other critical fleet data. Our web-based system is available 24/7 for immediate reports and updates.
We also have decades of experience in tracking fleet maintenance and KPIs on a variety of industry-leading management information systems, including CCG Faster and Shopfax.
Under most contracts, First Vehicle Services would lease your building and existing equipment. Each of our customers have unique facility and equipment needs, resulting in dozens of different partnership scenarios.
We would also bring equipment of our own to make your maintenance facility as self-contained and productive as possible. We would maintain your equipment using the same stringent preventive maintenance methodologies that we use on your vehicle and equipment fleet.
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