Customer Success Stories
Case Study
Read a case study to see how the city of Fort Wayne, Indiana leveraged First Vehicle Services to decrease costs and increase vehicle availability.
Read a case study to see how DHL partnered with First Vehicle Services to transition to one national maintenance provider and lower operating costs.
Customer Quotes
Current customer testimonials best convey the benefits our fleet maintenance and management services have made to their organizations. Don't take it from us; listen to what First Vehicle Services' customers have to say...
"First Vehicle Services has proven to be the leader in its field when it comes to vehicle and equipment maintenance. Our 10 year partnership has proven to be one of the best investments our city has made."
Kent M., Contract Administrator, SC
"I would enthusiastically recommend First Vehicle Services, and have done so in the past. The management team at this location has transformed this site with a strong focus on customer service. The proficiency level of the technicians has improved dramatically with an emphasis on training and certification. Any conflict is handled amicably, in a professional manner. They are forthcoming with any requests for assistance in any area of fleet management, lending expertise to bid specifications, special projects or service needs. They are good partners in developing the fleet program in the County."
Bill P. Fleet Manager, SC
"We have had a great experience with First Vehicle Services. They came in, cleaned and organized our shop (no small feat) before the contract even started and had the shop ASE Blue Seal Certified within 10 months. We have a great General Manager that listens to our concerns and makes the appropriate changes. We are very satisfied with FVS as a fleet management company."
Tim M., Director of Utilities, OK
"Our experience with FVS has been extremely positive for the police department. Our vehicles are kept in safe operating condition, minor problems are fixed before they become major problems, and there is very little downtime for any fleet vehicle."
Jim B., Chief of Police, NJ
"The service that the Fire Department receives is excellent and I attribute that to the great relationship we have with the personnel from First Vehicle Services. The level of service we get for our emergency vehicles is unsurpassed. The technicians treat our vehicles as if they were their own. They bend over backwards to service our fleet with rapid turnover and consistent communication."
Peter K., Administrative Captain, RI
"First Vehicle Services has met all of my expectations for maintaining our fleet. They have kept all equipment operational and have provided outstanding support during emergency situations such as hurricane and tropical storm recovery."
Tom G., Director of Operations, FL
"I find the First Vehicle Services' employees to be very professional and helpful. They continually offer ideas for cost savings and have helped our department to be more proficient and proactive in our resources management."
Eric L., Assistant Fire Chief, IN
"The experience in meeting the First Vehicle Services team has been a very good one. The company sets high standards for safety, quality, and performance for all its employees and provides the tools, techniques, and skills to achieve success."
Paul O., City Fleet Contract Manager, PA
"Since First Vehicle Services has contracted with the County, the police departmental fleet has never been better."